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Open support tickets, track requests, and find answers when you are stuck.
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Browse FAQs and documentation
The public Support page answers common questions about trials, Stripe, team invites, and data security. Start here for quick answers before opening a ticket.
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From Help & Support in your account sidebar (or User menu → Help), submit a support request. Signed-in tickets are linked to your account so our team can see your organisation context.
Tip: Include your order ID or a screenshot when reporting a bug — it helps us resolve issues faster.
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Track an existing request
If you already have a ticket reference, use the support portal track page to check status and read replies without signing in.
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Need hands-on help?
Email info@rentalcrafter.com or open a support ticket from Help & Support in your dashboard.